Service Cloud Training

Salesforce

Featured Course

CRT-261

Certification Preparation for Service Cloud Consultant

Are you ready to take the next step in your career by becoming a Salesforce Certified Service Cloud Consultant? Instructors will present scenarios that will help reinforce your knowledge of Service Cloud functionality by thinking through requirements and design considerations. The course provides an overview of the exam objectives to help you focus your efforts to prepare for the Salesforce Service Cloud Consultant Certification exam.


  • Review the different exam objectives and their weighting on the exam
  • Understand the product areas to focus on to best prepare for the exam
  • Discuss how to design Service Cloud solutions to meet specific business needs
  • Assess your exam readiness by answering practice questions