Platform and Apps Community Cloud Training

Salesforce

Featured Course

ADM-271

Get Started with Communities

Online communities provide a place where employees, customers, and partners can engage and collaborate. Learn how to enable communities in your organization, create communities for partner and customers, add members to these communities, and gauge participation.

  • Enable communities in your organization.
  • Describe the capabilities of communities and how they work.
  • Create a new community for partner sales.
  • Create a community for self-service support.
  • Measure a community’s success using dashboards.
  • Keep the community active and engaged with native tools.