Palo Alto Networks: Firewall 10.2: Troubleshooting (EDU-330)


Palo Alto Networks: Firewall 10.2: Troubleshooting (EDU-330)

Learn how to troubleshoot the full line of Palo Alto Networks next-generation firewalls.

In this course you will learn how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. You will develop in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. In a hands-on environment, you will also troubleshoot common problems related to the configuration and operation of the security features of the Palo Alto Networks PAN-OS operating system. 

Related Certification:

PCNSE - Palo Alto Certified Network Security Engineer

  • Investigate networking issues using advanced firewall tools including the CLI
  • Analyze advanced logs to resolve various real-life scenarios
  • Solve advanced routing scenario challenges
  • Follow proven troubleshooting methodologies specific to individual features

  • Security Engineers
  • Security Administrators
  • Security Operations Specialists
  • Security Analysts
  • Network Engineers
  • Support Staff

Students must complete the Firewall 8.1 Essentials: Configuration and Management (EDU-210) course and have an understanding of network concepts, including routing, switching, and IP addressing. They also will need in-depth knowledge of port-based security and security technologies such as IPS, proxy, and content filtering, which can be gained by taking Cybersecurity Foundations.

Module 1: Tools and Resources

Module 2: CLI Primer

Module 3: Flow Logic

Module 4: Packet Captures

Module 5: Flow Basic 

Module 6: System Services

Module 7: Host-Inbound Traffic

Module 8: Transit Traffic

Module 9: SSL Decryption

Module 10: User-ID

Module 11: GlobalProtect

Module 12: Escalation and RMAs

Upcoming Classes

Dates Location GTR  
Sep 26-28 (8:30am-4:30pm) EST Guaranteed to Run
Oct 3-5 (11:30am-7:30pm) EST
Oct 24-26 (8:30am-4:30pm) EST Guaranteed to Run
Nov 21-23 (8:30am-4:30pm) EST
Dec 7-9 (11:30am-7:30pm) EST
Dec 14-16 (8:30am-4:30pm) EST
Jan 11-13 (8:30am-4:30pm) EST
Jan 25-27 (8:30am-4:30pm) EST


Whether you need assistance scheduling a class for yourself or for your group, GCA's Education Account Manager's will craft a customized training solution to meet the needs of your organization.