Adopting DevOps in an ITIL Environment
6035
Adopting DevOps in an ITIL Environment
Classroom
Live Virtual
Private/On Site
This course is intended to help clients with existing ITIL adoption that are also considering or are in early stages of adopting DevOps practices. Clients will understand the intersection of ITIL and DevOps and how to leverage both to realize their full value.Because many corporations have invested heavily in ITIL and their existing environments are based on the ITIL framework, this approach to DevOps utilizes ITIL principles.
Business and Technical roles: These roles may be new to the defined DevOps practices but have previous exposure to the ITIL framework.
1. Define and interpret DevOps practices
2. Define how DevOps and ITSM complement each other
3. Distinguish which ITIL processes are vital in a DevOps environment
4. Define new polices for ITSM processes in DevOps environments
5. Illustrate how to measure processes in automated DevOps environments
6. Define and distinguish the necessary culture and team structures
7. Identify and define steps of preparing for automation
8. Transition to integration
Questions?
Whether you need assistance scheduling a class for yourself or for your group, GCA's Education Account Manager's will craft a customized training solution to meet the needs of your organization.